Having a current phone number on file ensures that your association and our team is able to contact you or validate your identity if you contact us. Here's a friendly guide on how to update your contact phone number in the "User Profile" page of your account. If you need assistance finding this page, check out our article on it.

The box with your phone numbers will be on the right side of the screen.

If there are no numbers listed, it will look like this.

Let's add a new number!

Click “New” Button

First, click the “New” button at the top of the box.

Add Your Information

Next, select the type of phone number it is, type in the number, and click “Add”.

You’ll have a lot of options to choose from via “Type”, just remember that whatever number you add will be linked to your account and maybe used to validate your identify if you contact our office, so it’s recommended to add a number like your home and mobile device. If you own the property through a business like an office condo or rental property, you may want to include your business’s number.

Your Information is Updated

Once you’ve added it, the new number will displayed in the phone numbers box.

And yes, the number in the photo isn’t being censored on purpose. That’s our office number, where you can call if you have any questions!

But, oh no, we added it’s type as “Mobile” instead of "Business”.

It’s the perfect time to learn how to edit an existing number.

If you have a new phone number or accidentally entered your information incorrectly, you can edit the phone number.

Select the Phone Number

First, select the number you want to edit by clicking on it so that it’s highlighted. Then, click the “Edit” button.

Edit The Information

It should look the same as when you first entered your information. Make any needed edits, and then click “Update”.

Your Information is Updated

Now, your information should be updated to reflect the changes you made. In our case, the type of number is now “Business” instead of “Mobile”.

While we’ve added it for the sake of this tutorial, the fictional resident Jonathan Deaux doesn’t need our business number on his account, so let’s delete it.

If you don’t need a number on the account anymore, you can always delete it.

Please note that it’s advised that you always have at least one phone number on your account to ensure your association and our team can reach you.

Select the Phone Number

First, select the number you want to edit by clicking on it so that it’s highlighted. Then, click the “Delete” button.

Click to Delete

It will ask you if you’re sure you want to delete the number. Click “OK”.

Your Information is Updated

Now, your information will be updated to reflect the change. In our case, since this was the only number, it looks like it did originally.