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Having an email address on file ensures that your association and our team can contact you with community-wide or account specific updates and validate your identity if you contact us. Here's a friendly guide on how to update your contact email address in the "User Profile" page of your account. If you need assistance finding this page, check out our article on it.
Locating Your Email Address on File
On your user profile page, look for the “Notification Preference” section.
If you have an email on file, it will be located at the bottom of this section. In the case of our example photo, we’ve censored the email on this account with a black box.
No Email on File
If you don’t have an email address on file, the email section at the bottom of Notification Preference will be blank.
Updating Your Email Address
Before doing anything, if you have more than one person on the account, click the name of the user whose information you want to update. The currently selected name will be highlighted.
Then, click the “E-Mail” button near the top of the screen.
Enter Your Email Address
With the email update window open, type in your updated email address. Then, click “Save”.
Your Information is Updated
Now, your information will be updated to reflect the change. You may want to check under “Notification Preference” to make sure the new email address is listed.